Novotel Amsterdam City (2023)

Novotel Amsterdam City

Hotel that makes every moment matter

We have introduced intensified hygiene & prevention measures to ensure your safety. The ALLSAFE label represents our new elevated cleanliness protocols, and provides assurance that these standards are being met in our hotel.

Ad Hoondert, Hotel Manager

The 4-star Novotel Amsterdam City is located in the south of Amsterdam, at an ideal location for both business and leisure travels. The hotel is modern and spacious, offering everything you will need during your stay in the city. Enjoy our delicious daily breakfast, appetizing lunch or dinner in the restaurant or take a moment to unwind at the bar. All rooms are equipped with a minibar, safe, work desk, air conditioning and free WiFi. Take a moment to relax in the sauna or get active in the gym.

The Novotel easily combines business and leisure, thanks to its comfortable location and attractions in the area. You can find various bars and restaurants around RAI and even more in the centre. Take a stroll through the charming Nine Streets or visit the Museum Square for some of the world's best museums.

You can easily reach the hotel either by public transport or by car. The hotel is located along the A10 highway, within walking distance to Amsterdam RAI train, tram and metro station. You will be in the city centre in no time.

Hotel extras

  • Great location for both business and leisure trips

  • Next to the train station and RAI congress centre

  • 12-minute direct connection the airport and city centre

  • ALLSAFE Certified hotel

  • Easy access to beaches with public transport or car

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Novotel Amsterdam City (1)

ALLSAFE approved hotel

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. We treat your children as our VIP guests. Accommodation and breakfast are free of charge for one child up to 16 years when sharing a room with their parents or grandparents.

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Standard room with Queen size bed

  • 3 persons
  • 24 / 258 sq ft
  • Bedding 1 x Queen size bed(s)


Superior room with Queen size bed

  • 2 persons
  • 24 / 258 sq ft
  • Bedding 1 x Queen size bed(s)


Executive room with 1 Queen size bed

  • 2 persons
  • 24 / 258 sq ft
  • Bedding 1 x Queen size bed(s)


Executive Room with 1 King size bed

  • 2 persons
  • 24 / 258 sq ft
  • Bedding 1 x King size bed(s)


Standard room with 2 single beds

  • 2 persons
  • 24 / 258 sq ft
  • Bedding 2 x Single bed(s)


Superior room with 2 single beds

  • 2 persons
  • 24 / 258 sq ft
  • Bedding 2 x Single bed(s)

Hotel location

Novotel Amsterdam City

Europaboulevard 10

GPS:52.333579, 4.888825


+31 20 721 9179

Fax +31 20 646 2823

Contact email

Click to copy the email address

Access and transport

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Highway exit

Access: 100 m / 0.06 mi


Railway station

Access: 250 m / 0.16 mi


Bus stop

Access: 300 m / 0.19 mi


Railway station

Access: 400 m / 0.25 mi 5 min walk


Railway station

Access: 2.3 km / 1.43 mi


Railway station

Access: 3.3 km / 2.05 mi



Access: 6.6 km / 4.1 mi


Railway station

Access: 6.6 km / 4.1 mi



Access: 13.5 km / 8.39 mi

Hotel services

Check-in from - Check out up to

On site

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


We are more than happy to welcome you in our restaurant and bar. Our restaurant is open, relaxed and stylish. The menu is varied and the dishes are pure and honest. We are renewing the menu with every season. Feel welcome.


Take advantage of our Flight + Hotel offers


Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

Novotel Amsterdam City (3)

ALL Rating 4.4/5 4,670 reviews

TripAdvisor Rating 4.0/5 3,547 reviews

Happy we stayed here

Novotel Amsterdam City (4)

Customer review rating 4.5/5

Novotel Amsterdam City (5)

Julie Couples - Confirmed reviews ALL

We stayed at this Novotel for four nights recently and our experience was very positive. Everything was comfortable and in order as we hoped. The only inconveniences were minor: paper cups in the room vs actual glasses. And the restaurant menu shown online was not up to date with actual offerings. By chance, we discovered the hotel offered bicycle rentals! It's not promoted on the website or in the rooms but we enjoyed them for a day. Overall, a great stay!

Dear Mrs. H., Thank you for taking the time to rate your stay. We are pleased that you appreciated your room but regret that you felt our service was not up to the standards we set ourselves. Thank you for bringing the matter to our attention and rest assured that this will be addressed with our team and we are very busy with it. We hope to have the pleasure of welcoming you back on a future visit. Best wishes, Manager on Duty

Good stay

Novotel Amsterdam City (6)

Customer review rating 4.5/5

Novotel Amsterdam City (7)

Anonymous Business - Confirmed reviews ALL

Delicious breakfast, clean room.

Dear Mr S., We appreciate the time you have taken to share your feedback. We are glad that you had a pleasant stay and appreciated our high standards and quality service. Our dedicated team aims to deliver the best experience to all of our guests and this feedback is a great reward. We are looking forward to welcoming you again. Best wishes, Manager on Duty


Novotel Amsterdam City (8)

Customer review rating 5.0/5

Novotel Amsterdam City (9)

Anonymous Business - Confirmed reviews ALL


Dear Mr. Marshall, Many thanks for this positive feedback. We are happy your stay with us was enjoyable. It is always rewarding for our team to be complimented by a guest and encourages us to continue with our efforts. We all hope to welcome you back in the future. Best wishes, Manager on Duty

Beautiful property

Novotel Amsterdam City (10)

Customer review rating 5.0/5

Novotel Amsterdam City (11)

Anonymous Couples - Confirmed reviews ALL

Easy to get to and close to public transportation. Great breakfast!.

Dear Ms. G., Thank you for sharing your feedback. We work very hard to provide a memorable experience for our guests, and we are delighted you had an enjoyable stay. Thank you for mentioning our prime location; it is a pleasure to know it was ideal for your needs. We look forward to welcoming you back for another excellent experience with us. Kind regards, Manager on Duty

Novotel Amsterdam City (12)

Customer review rating 0.5/5

Novotel Amsterdam City (13)

E. Business - Confirmed reviews ALL

Terrible. Ordered room service which took 1hr 15 mins to arrive and arrived cold. Couldn’t get through to reception to complain. Called the kitchen again and they said they’d send another which after another 30 min wait I called to see where it was and they had recollection of agreeing to send a replacement. I asked for a refund and they said they’d organise it with reception to apply it at checkout. 10 mins later there was someone at my door to process it (whilst I was on the shower). I now see there was 4 euro difference between what I was charged and refunded.

Dear Mr E., Thank you for taking the time to share your review. We work hard to deliver an exceptional guest experience and it’s apparent in this case, we fell short. Please accept our sincere apologies. Our guests' reviews are useful to evaluate our services; rest assured that we will be addressing our team regarding this experience. We hope you will consider staying with us again in the future. Best regards, Manager on Duty

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Other web-users rate our hotel

  • 1,899 reviews 8.8/10 Location
  • 2,471 reviews 7.1/10 Room
  • 2,323 reviews 7.8/10 Service
  • 64 reviews 8.3/10 WiFi
  • 1,334 reviews 8.9/10 Breakfast
  • 1,196 reviews 7.1/10 Cleanliness

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